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Application Questions and Answers «Mail»

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2 answer
22.05.2022, 01:27
Mail integration problem
Good afternoon! Transferred the mail domain to another server. Ports have changed. I entered new data in the settings, but the IMAP status is &quot...
3 answer
18.05.2022, 12:57
OS - Bug - Images are not displayed in the body of the letter
https://ergo.crm-onebox.com/admin/shop/event/view/file/139691/?eventid=48668 1. The Box does not display images attached to the body of the letter....
10 replies
No mail is sent
Hello! I cannot send a letter from BP. The integration is configured correctly. Thunderbird is configured in the same way. Everything works there. ...
OneBox email alerts not working
Hello colleagues! Registered an account. Couldn't login. The system gave a lot of errors. Contacted support - redirected the question to the pa...
1 answer
03.02.2022, 11:50
Integrations stopped working in the Mail app
Already working integrations have flown down after trying to connect additional integrations. The settings for working integrations did not change....
6 replies
25.01.2022, 09:37
Revising the template before sending
Is it possible to edit the email template for clients to make changes before sending it? Provide such an opportunity for the sales manager,
Mailbox integration error
Knocks out an error in synchronization with mails. Sends letters from CRM. Sends constant errors to ate. mail. IMAP: Connection failed to mmastyle....
1 answer
19.01.2022, 17:04
Regarding the integration of CRM with Google mail
Good afternoon, I have the following question: When sending letters through the CRM system, we noticed the following - some letters end up in the r...
1 answer
Question on the number of sent messages so that Google does not ban?
The client often sends email messages to his clients The question is, do we know the approximate volume of letters in a given period of time so tha...
1 answer
23.12.2021, 11:43
IMAP Status: Not OK
Good afternoon! Gives an error "IMAP status: Not ok ([CLOSED] IMAP connection broken (server response))" What does it affect and how to e...