Doesn't send sms emails
Here is the mail setup
http://akmp.com.ua/app/imap-new/settings/
do product export
I go to the log on unloading
http://akmp.com.ua/app/report/massemailsend/?datefrom=2022-05-30&dateto=2022... 82%D1%80%D0%BE%D0%B2%D0%B0%D1%82%D1%8C
All sent
but in fact - nothing came to the mail
tried both with gmail and urk. net
What is the reason ? why is that ? How to fix it ?
Original question is available on version: ru
http://akmp.com.ua/app/imap-new/settings/
do product export
I go to the log on unloading
http://akmp.com.ua/app/report/massemailsend/?datefrom=2022-05-30&dateto=2022... 82%D1%80%D0%BE%D0%B2%D0%B0%D1%82%D1%8C
All sent
but in fact - nothing came to the mail
tried both with gmail and urk. net
What is the reason ? why is that ? How to fix it ?
Answers:
Good afternoon.
You need to enable the setting "Do not send emails from this mail if SMTP is not available"
then you will see an error that occurs when sending mail.
Now the system sends letters directly from the box server, and such letters are rejected by mail servers,
or may end up in spam.
You need to enable the setting "Do not send emails from this mail if SMTP is not available"
then you will see an error that occurs when sending mail.
Now the system sends letters directly from the box server, and such letters are rejected by mail servers,
or may end up in spam.
30.05.2022, 16:42
Original comment available on version: ru
the setting was turned on, we sent 1 more
Now there is no error, but there is no "sent" checkbox either
How can this be fixed?
http://akmp.com.ua/app/report/massemailsend/?datefrom=2022-05-30&ok=%D0%A4%D... D0%BE%D0%B2%D0%B0%D1%82%D1%8C
Now there is no error, but there is no "sent" checkbox either
How can this be fixed?
http://akmp.com.ua/app/report/massemailsend/?datefrom=2022-05-30&ok=%D0%A4%D... D0%BE%D0%B2%D0%B0%D1%82%D1%8C
31.05.2022, 11:31
Original comment available on version: ru
Good afternoon.
SMTP server (smtp.ukr.net port 465) is not available from your box server (IP 65.108.XX.XX).
Contact the TP of the mail service (ukr.net), most likely, the IP of your server was included in the ban list, for some reason.
This service does that.
SMTP server (smtp.ukr.net port 465) is not available from your box server (IP 65.108.XX.XX).
Contact the TP of the mail service (ukr.net), most likely, the IP of your server was included in the ban list, for some reason.
This service does that.
31.05.2022, 12:30
Original comment available on version: ru
changed to gmail
doesn't send anything either.
http://akmp.com.ua/app/report/massemailsend/
they seem to be in the report but sends nothing, what is the reason?
we can't use mail. What needs to be done so that the system can send letters, and not just receive them?
doesn't send anything either.
http://akmp.com.ua/app/report/massemailsend/
they seem to be in the report but sends nothing, what is the reason?
we can't use mail. What needs to be done so that the system can send letters, and not just receive them?
31.05.2022, 22:11
Original comment available on version: ru
Good afternoon.
Fesyura Artem Viktorovich wrote:
they seem to be in the report but sends nothing, what is the reason?
The reason is the same - the box cannot connect correctly to the SMTP service.
With almost from urk.net - SMTP server (smtp.ukr.net port 465), completely inaccessible from the server of your box (I wrote about this above);
When connecting from Google, the service is gmail - Here you get a very specific error "SMTP: SMTP FAIL connect for login: xxxxpilka@gmail.com"
You can see it here: http://akmp.com.ua/app/imap-new/settings/
This error indicates that your integration with the SMTP service is not configured correctly.
Set up the integration correctly and everything will work. (perhaps the wrong port or you need to use encryption...)
The send queue has been cleared because each new letter in the queue that cannot be sent,
creates a delay in the work of automation once a minute.
As a tip: Do not create a lot of messages in the queue, one will be enough and as soon as you correctly configure the integration,
the message will be marked as sent in the report.
Fesyura Artem Viktorovich wrote:
they seem to be in the report but sends nothing, what is the reason?
The reason is the same - the box cannot connect correctly to the SMTP service.
With almost from urk.net - SMTP server (smtp.ukr.net port 465), completely inaccessible from the server of your box (I wrote about this above);
When connecting from Google, the service is gmail - Here you get a very specific error "SMTP: SMTP FAIL connect for login: xxxxpilka@gmail.com"
You can see it here: http://akmp.com.ua/app/imap-new/settings/
This error indicates that your integration with the SMTP service is not configured correctly.
Set up the integration correctly and everything will work. (perhaps the wrong port or you need to use encryption...)
The send queue has been cleared because each new letter in the queue that cannot be sent,
creates a delay in the work of automation once a minute.
As a tip: Do not create a lot of messages in the queue, one will be enough and as soon as you correctly configure the integration,
the message will be marked as sent in the report.
01.06.2022, 10:46
Original comment available on version: ru
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