Application Questions and Answers «Mail»
Process export
When exporting contacts, it says that after the end of the export, a download link will be sent to the mail. I check all emails, nothing. What coul...
Choosing a city and branch of the new post
Good afternoon. Help to find the right solution for optimizing work with new mail branches. Now, when choosing a city, for example, "Kharkiv&q...
New mail registries are not created
Hello, Registries are not created when creating New Mail invoices, the step action is enabled https://box.lurestore.com.ua/admin/shop/workflowstatu...
Number of the return parcel in New mail
Hello, How to prohibit the recording of the number of the return parcel of the New Post of Cash on Delivery? If the parcel was sent with cash on d...
Mail integration not working correctly
Hello. I represent the Zaporozhye Transformer Association, Artem Timofeev used to be the integrator, now he redirected here. The essence of the iss...
Problem with the NEW MAIL block
Good afternoon. The problem with the new mail block, the data is downloaded from Rozetka and Prom with data on IR. When forming a label, the defaul...
Problem with the new mail block, data is being downloaded from the Rosette
Good afternoon. Problem with block new mail, data is downloaded from Rosette with incorrect value for any of the clients. By default, the city of d...
when creating TTN New mail does not see the customer base
Yesterday, the creation of TTN to New Mail stopped working. Parcels are being tracked, integration with Nova Poshta is being carried out. When crea...
How can I answer those support from the box (TP mail comes with a prefix)
Letters from the outlet come from the mailbox support@rozetka.zendesk.com But when you answer in Google, the real box for the answer is indicated t...
The creation of the TTN of the New Mail with the action began to work with an error (the wrong sender's organization is substituted)
Good afternoon The following data are specified in the Nova Poshta integration settings: https://prnt.sc/zqhl1k. When creating a TTN manually, data...
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