Application Questions and Answers

1 answer

Miroshnichenko Maxim

CEO OneBox

13.12.2021, 12:53

OneBox technical support from 9 partner companies

Dear OneBox customers! We would like to inform you that 9 different partners already provide technical support for OneBox. You can not only ask you...

5 replies

Шатохіна Ірина

13.12.2021, 12:12

The multilist field is not transferred to the contact card via api/contact-add/json/

Good afternoon. In the process, when you go to a certain stage, a customer card is created. One of the fields (additional process field) is a multi...

6 replies

CosGroup

13.12.2021, 10:53

Create a process based on the value of an additional contact card field. Not working correctly.

In automation, once a day, you should: Prote, what are the processes going on. For example: https://zhiraf.crm-onebox.com/admin/customorder/issue/...

1 answer

Кислуха Алина

OneBox CORP

Personal license

13.12.2021, 10:16

The client cannot enter the box

agr-lv.crm-onebox.com We did the finalization on Friday and cleaned the place, but today the client cannot enter the box, what's the problem? R...

6 replies

Стрилец Антон Николаевич

https://qube-soft.com/

13.12.2021, 10:03

Technical support from premium partner KTS

KTS provides customers with OneBox Technical Support. The composition of technical support consists of the following types of tasks: 1. Solving pro...

5 replies

Таровик Дмитрий Николаевич

13.12.2021, 09:43

Bug - payments not previously linked for a couple of years were attached to the order

The manager created a negative payment for this order, at the time of creation the system took a very long time to load, and then pulled up a HUGE ...

2 answer

Пятецкий Николай Николаевич

OneBox Insiders

Insiders - OneBox

Personal license

13.12.2021, 09:39

Refinement assignment of additional fields to utm_source source

Purpose: the client (group - partner) in the personal account should be able to add utm_source to his registered source. As we see the implementati...