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Application Questions and Answers «Binotel»

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2 answer
28.02.2023, 16:05
Do not enter GetCall
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
5 replies
15.02.2023, 18:26
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
2 answer
Personal license
17.11.2022, 00:49
BUG calls are not displayed, pop-ups, no call records
Telephony is empty https://sbplus.1b.app/app/binotel-1/ Api comes https://sbplus.1b.app/app/app-api/ Events are https://sbplus.1b.app/app/event/ Ca...
10 replies
ProfiCRM-UA
18.10.2022, 13:00
Display of the call source in a pop-up window when there is an incoming call
Problem: When there is an incoming call, displays the SOURCE (source). There are created sources: In the Events section (link source and event), e...
7 replies
22.09.2022, 15:38
Binotel and vanbox user integration
How can I add this integration for a new user? the main task is that by clicking on the phone number, this phone is transferred to the softphone, a...
7 replies
31.08.2022, 16:52
Weekend calls are not accepted Binotel
May 2 problems: 1. When pressing on a number for a call, the incoming call is started, not the outgoing one (!). After the call is attached, a pard...
9 replies
31.08.2022, 10:06
Pardon Binotel API
When pressing on the phone number, a pardon is issued, tied to the API. In the integration, the key and the password are correct. The caller may ha...
Popup not working
Good afternoon Set up integration with binotel https://kiyservice.1b.app/app/binotel-1/ calls, statuses and audio recordings are transmitted popup ...
4 answer
04.07.2022, 16:25
104 Wrong data
made telephony settings. At first it worked, but the next day it gave an error. Tech. Binotel support replied: "Hello! 104 Wrong data - you re...
6 replies
22.06.2022, 15:05
Error when making a call through Binotel
When you click on the phone number, an error occurs, as in the screenshot