Application Questions and Answers «Binotel»
The call does not start when clicking on the phone number
Binotel is connected to us, shows calls in events, shows a pop-up window with the client's data during a call. But when you click on the phone numb...
Work with the process (Ice)
The essence of the task: The client previously worked at Bitrix24 and his managers were used to working DURING the conversation with the client wit...
outgoing call does not work
Good afternoon. I have a problem, when I try to make an outgoing call from OneBox, it gives the following message https://img.crm-onebox.com//media...
Evaluation of the integration with the application Wire (Binotel)
Good day. Binotel has a mobile application that records calls and transmits call data to the Binotel office. https://www.binotel.ua/ua/wire The Wir...
The outgoing call does not go through
When trying to make an outgoing call, an error appears Binotel API error Message A: Check the correctness of the integration settings The following...
1 answer
07.03.2023, 18:52
Integration with Binotel is configured for the client. Two internal lines are assigned to the manager. https://construct.1b.app/app/contact/15/ Is ...
binotel conversation records are not loaded
records of conversations in CRM https://crm.tdp.com.ua/ with binotel are not loaded
2 answer
28.02.2023, 16:05
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
Binotel records do not drag
Good day Records in crm do not drag. Binotel support replied that everything is ok from their side. can you look https://crm.mebelok.com/
Copyright © OneBox 2025
