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Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

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1 answer
Personal license
13.10.2022, 15:42
Speed up the "Convert Letter to Process" action
Letters from mail (gmail) to the box are converted into processes (action Turn letter into process, automatic action once per minute) with a delay ...
2 answer
Personal license
13.10.2022, 15:17
Error when opening a new shift by a user (cashier)
https://senseeducation.1b.app/admin/shop/workflowstatus/81/action/new/ specified a test license key from the cash register checkbox I'm tryin...
2 answer
13.10.2022, 14:34
Setting up the "Product Search" block
Hello! How to configure the "Product Search" block of the business process so that it searches for products that do not have a sale price...
2 answer
Personal license
13.10.2022, 13:43
Where can I get the PRRO license key?
in the action of opening the cash register there is a field license key prro where to get it? found the answer in the top https://1b.app/ru/forum/...
1 answer
Error "Probably out of disk space"
Since yesterday evening, when moving to different stages, different people on different PCs randomly get this error Also, with some actions, VanBo...
3 answer
Orders from Prom, Rozetka are not coming in
Integrations stopped working The last order that went into the van box from Prom.ua MobiPrint.in.ua has the date and time on the screenshot. The la...
1 answer
13.10.2022, 12:42
lost connection to server
when adding a new case to one of the business processes, an error appears, the connection to the server is lost
2 answer
13.10.2022, 09:52
what about onebox os contacts?
Good afternoon, tell me please, what is onebox os about contact information?
11 replies
13.10.2022, 09:37
on the server, increase the Maximum execution time of 30 seconds exceeded parameter
Good afternoon There is a problem with opening the Balance report, information is not loaded and goes into error A4%D1%96%D0%BB%D1%8C%D1%82%D1%80%D...
The bot settings have been lost and there is no way to return
https://tovtg.1b.app/app/bot-constructor/1/ After some update, the settings in the bot flew off. Connections have been restored, but there is no wa...