1b.app
Link copied -

Creates a corrupted file when exporting products.

http://crm.tryalia.com.ua/desktop/
We take products created recently. http://crm.tryalia.com.ua/app/product/?filtercdatefrom=2022-10-01+00%3A00
We select them and send them to the import and export of products. We choose to fill the columns by default, and send the file to the mail.
1. It does not open the file in the mail, as it considers it dangerous. Screen 1 and 2
Meanwhile, everything is fine in events, the file is loaded immediately.
2. When opening the file, a message appears. Screen 3
We restore the file, and we see that more than half of the information is missing. Screen 4
We try to download the file, but do not open it so as not to damage the information. And immediately start it in the online file converter. Let's change, for example, from xls to xlsx. Screen 5
Everything is fine with the received file, and it downloads immediately, and the information is not erased when opened. Screen 6
Question:
1. Why is the file created by OneBox not safe, and information is lost in it?
2. It interferes with effective work and causes many inconveniences. It is necessary to correct the formation of the file.
Original question is available on version: ua

Answers:

It's not about vanbox, it's about the data that is in the file itself, namely the data that you have recorded in the products, most likely there are some special characters in the description of the product or in the name, try to download without these fields and check
30.01.2023, 22:00
Original comment available on version: ua

thanks for the help
31.01.2023, 15:35
Original comment available on version: ua

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment