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1 answer
13.04.2023, 10:43
The print menu does not appear
Good day After creating a ttn, the menu for printing it does not appear. https://www.awesomescreenshot.com/image/38910988?key=5c3d7b563e87ebc63ae5f...
5 replies
12.04.2023, 17:14
Setting up calls from CRM OneBox
Telephony is available, but when you press the number, the call does not go through. from the admin: Call-Back does not work, there is no Action in...
2 answer
12.04.2023, 14:33
Access to the server
http://crm.tryalia.com.ua/desktop/ Good day. An SSL certificate must be installed. We will do it ourselves. Access to the server on which our OneBo...
3 answer
12.04.2023, 13:07
The action Check for a comment in the process and switch the stage does not work
Does not switch the stage after checking for a comment. I tried all the options for setting the checkboxes in action. Tried comment options: /st...
6 replies
facebook massanger callback url
I'm trying to set up the integration of the Facebook messenger with boxing. In your video https://youtu.be/tIOQ5-7ZP2Y?t=558 it is indicated that y...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
12.04.2023, 12:04
Data is not pulled from the directory, which is connected to Novaya Poshta by automation
A guide was created, screens 1352, 1353 As well as additional fields for the contact card associated with this guide, screen 1351 Displayed...
3 answer
12.04.2023, 10:57
Bug in OS. when adding an additional process - the additional process is not assigned to the parent
Hello. In OS, when adding an additional process, the additional process is not assigned to the parent. In MVP, when you are in a process and add an...
2015971732 - Added settings to chat block
For chats, the setting "Show when opening the active chat on the basis of which the process was created" has been added.
4 answer
Personal license
11.04.2023, 20:18
One of the employees does not have access to the box
What can reset an employee's access hourly? Only one card applies, there are no other problems. There is no action on any of the crowns that blocks...
1 answer
11.04.2023, 17:50
OS Global Search does not display all information
Good day! Searching by phone number of the client https://crm.ohrana.ua/app/contact/49542/ In the results I see At the same time, after t...