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OneBox user forum

Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

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Removal of an employee
Congratulations! How can you remove an employee, if by chance he was assigned the status of a client and, accordingly, I do not see him in the empl...
0 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
yesterday, 14:27
OneBox CRM blog: Practical tips and cases for your business
CRM blog: Practical tips and cases for your business https://icoloronebox.org.ua/resource/blog/ In our CRM blog, we share practical knowledge and...
0 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
yesterday, 13:02
ERROR? It is not possible to select all types of fields for additional fields of process products
https://icoloronebox.crm-onebox.com/app/workflow/orderproductfield/ Very strangely, all types of additional process product fields that have been ...
3 answer
Адміністратор
22.11.2024, friday, 21:42
Unable to log in with OneBox ID
Congratulations! Employees cannot log in using OneBox ID, even though he is in the system as an employee. Maybe there is a solution? sms arrives bu...
0 replies
22.11.2024, friday, 19:33
In the personal account, the setting "Fix the left column while scrolling" in the process view does not work.
In the personal account, the setting "Fix the left column while scrolling" in the process view does not work. It works fine on all other pages, b...
0 replies
Адміністратор
22.11.2024, friday, 17:41
Prohibition of payment creation
Congratulations! There is such a situation, it is necessary to prohibit the creation of a payment from the payment method for the selected roles. T...
2 answer
22.11.2024, friday, 17:36
I can't log into the app. An error occurs
Congratulations! I can't log into the app. Can you help?
2 answer
22.11.2024, friday, 15:43
Product import not working
Guys, please help. Today the whole day data on products is not imported. Although the files are not large.
2 answer
Адміністратор
22.11.2024, friday, 14:02
The image is too large
Congratulations! There was no such problem before, but now we see it. We checked the storage on the server side, everything is ok, only 73%. Any id...
6 replies
22.11.2024, friday, 13:57
All events have disappeared
All telephony events have disappeared, there are calls in telephony, but there are none in processes, and there are no "events" in the application ...