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List of related questions and answers «Utilities and settings»

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3 answer
ПП
10.12.2020, 10:48
Pardon on the dropdown list
I live! Today is incorrectly selected in the table of products field. BP https://box.esmile.com.ua/admin/customorder/issue/19930/edit/ Goods with a...
2 answer
I can't access my personal account
1. Can't login to crm-onebox.com. For some reason, the system writes that there is no such client in your system. Although I even asked a quest...
3 answer
08.12.2020, 16:24
Export not working
When trying to export orders to a .xls file, an empty file is saved, if there is data exported as .csv, but with UTF8, which makes it impossible to...
Newsletter
in the description of the upgrade to the system, there was a re-ordering of mailing lists and the possibility of publishing a landing form. De pro ...
1 answer
07.12.2020, 15:01
Action Priority
Please tell me, what is the priority in the actions of Automation of products? https://prnt.sc/vxhplc That is, what actions does the system conside...
4 answer
independently close topics by employees
why do employees close topics on their own? https://crm-onebox.com/ru/support/business-processes/3907-dobavit-novoe-deystvie...
1 answer
07.12.2020, 14:39
Export of product fields related to the purchase for bonuses
There is a block in the product card - https://prnt.sc/vo7b7e . You need to make these three fields available for export - https://prnt.sc/vxh5aj ....
3 answer
05.12.2020, 12:17
Settings not saved in action
https://rozpakui.crm-onebox.com/admin/auto/action/hour/edit/ Action Change the name of the contact to the specified I enter according to the templa...
8 replies
04.12.2020, 17:04
Chat is slow
Good afternoon. Faced with the fact that when trying to enter the "Unified Chat" + when switching between chats, there is a very large de...
9 replies
04.12.2020, 16:50
extra field error when copying
Hello, when copying a product, the fields cannot be changed, please help me solve the problem copy action https://box.optodess.com.ua/admin/shop/p...