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List of related questions and answers «Utilities and settings»

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Newsletter
in the description of the upgrade to the system, there was a re-ordering of mailing lists and the possibility of publishing a landing form. De pro ...
1 answer
07.12.2020, 15:01
Action Priority
Please tell me, what is the priority in the actions of Automation of products? https://prnt.sc/vxhplc That is, what actions does the system conside...
4 answer
independently close topics by employees
why do employees close topics on their own? https://crm-onebox.com/ru/support/business-processes/3907-dobavit-novoe-deystvie...
1 answer
07.12.2020, 14:39
Export of product fields related to the purchase for bonuses
There is a block in the product card - https://prnt.sc/vo7b7e . You need to make these three fields available for export - https://prnt.sc/vxh5aj ....
3 answer
05.12.2020, 12:17
Settings not saved in action
https://rozpakui.crm-onebox.com/admin/auto/action/hour/edit/ Action Change the name of the contact to the specified I enter according to the templa...
8 replies
04.12.2020, 17:04
Chat is slow
Good afternoon. Faced with the fact that when trying to enter the "Unified Chat" + when switching between chats, there is a very large de...
9 replies
04.12.2020, 16:50
extra field error when copying
Hello, when copying a product, the fields cannot be changed, please help me solve the problem copy action https://box.optodess.com.ua/admin/shop/p...
2 answer
04.12.2020, 13:52
Intermittent error "Problem connecting to the license server"
Please tell me what is the reason
1 answer
04.12.2020, 11:59
OneBox mobile app
Now the client selects a CRM that provides a mobile application. BUT the difficulty is that the mobile application must work offline. This is due t...
2 answer
04.12.2020, 11:36
Work/Pause/Stop describe the functionality
Good afternoon! Please describe the functionality of the buttons Work/Pause/Stop? Is there a report in which you can get the hours worked by employ...