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There is no movement of goods!!! From the 31st, neither the posting of goods nor their write-off is displayed. Information about the availability of goods is not updated, it is not relevant!!! In fact, there are more than 2,000 items in stock, and about 700 are displayed in the online store, those that were loaded on December 31, 2020. Why is information not taken from 1C? The exchange files were checked, they connect to the database, every hour they download information on balances and prices. About 4000 goods are processed in the file, but the information has not been updated since the 31st!!! www.siverprod.com.ua
Оригинальный вопрос доступен на версии: ru

Answers:

I answered you on this issue in the original thread.
Write to Khvosting, they had server transfers like - maybe they didn’t set up cron scripts
06.01.2021, 15:39
Оригинальный комментарий доступен на версии: ru

If we are talking about balances and the action "Universal product import (xml / json)" - then the field "Surplus in stock" is not indicated in it - there is actually no information for warehouse receipts / write-offs
06.01.2021, 16:05
Оригинальный комментарий доступен на версии: ru

Nobody changed anything on the 31st, everything worked with the settings that we have now!!! Please find an error. You can go to the journal and see that the movement in warehouses stopped on December 31, there are no postings of goods, no write-offs. Why is that? Once again, no one changed anything in the settings.
06.01.2021, 16:50
Оригинальный комментарий доступен на версии: ru


Catherine wrote:
Once again, no one changed anything in the settings.

With a similar approach - I can also say that we did not make any changes.
But on our side there is an argument - https://siverprod.com.ua/admin/shop/activity/?url=/admin/auto/action/hour/edit/ - there are records that the hourly action settings were changed.
If you want to be helped, please take a position other than denying the possibility of a mistake on your part.
I will ask the question differently - what action and on the basis of what settings (data) should change the balances in the warehouses?
06.01.2021, 17:07
Оригинальный комментарий доступен на версии: ru

Give an invoice for technical support for 5 tasks. As previously taken for 1250 UAH. Is this offer still valid?
08.01.2021, 13:17
Оригинальный комментарий доступен на версии: ru

Give an invoice for technical support for 5 tasks. As previously taken for 1250 UAH. Is this offer still valid? To the mail lerareshinska@gmail.com
08.01.2021, 13:20
Оригинальный комментарий доступен на версии: ru


Catherine wrote:
Give an invoice for technical support for 5 tasks. As previously taken for 1250 UAH. Is this offer still valid? To the mail lerareshinska@gmail.com

Good afternoon!
You need to request this account from the integrator who previously provided you with the TP.
The list of integrators is here - https://crm-onebox.com/ru/contacts/
08.01.2021, 13:22
«Один юрист с портфелем в руках награбит больше, чем банда автоматчиков» Оригинальный комментарий доступен на версии: ru

The last time Irha Vladlena billed us, but I don't see her on this list.
08.01.2021, 14:38
Оригинальный комментарий доступен на версии: ru

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