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List of related questions and answers «Utilities and settings»

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11 replies
04.01.2022, 10:58
The additional field calculated by the formula with the number "0" is not displayed in the automation "Integration of XML products (Export)"
In the "Integration of XML Products (Export)" automations, we display an additional field, we calculate it according to the formula &quot...
6 replies
Dear forum users, I congratulate you on the coming New Year!
In honor of this holiday, I give the first three unsubscribers 1 hour of revision, which can be used for a task (programming) estimated at 1 hour w...
The price of the supplier is lost for Universal import of products (xml/json)
Automatically once a year Universal product import (xml/json) (esco 05:00) The price of the supplier is lost at least the data for importing is no...
1 answer
28.12.2021, 23:48
Says you haven't used your free OneBox for over 7 days, but that's not true
It says that you have not used your free OneBox for more than 7 days, so we automatically turned off your OneBox. But this is not true. I went to v...
3 answer
22.12.2021, 11:19
Improvement "Import orders from psauto.com.ua" stopped working.
Previously, we made improvements to import orders from the site psauto.com.ua. At the moment, the setting is enabled but all incoming orders to th...
5 replies
Assign parent process by source variable
I set up such an action at the stage - shop_order_status_action_add_parent on the MVP version By condition, I need to attach the process to the par...
2 answer
20.12.2021, 10:58
Lost connection with box
https://mariemur.crm-onebox.com/ https://crm.mebelok.com/ For both projects, clients say that the box constantly freezes and gives an error that it...
1 answer
CEO, owwa.com.ua
20.12.2021, 10:33
Help, box is not stable
Good afternoon, for the last 30 minutes, employees periodically lose access to the box, then it appears and after 2 minutes there is no response fr...
1 answer
18.12.2021, 01:42
Technical problem
Spammed me why, unblock me!!!!
7 replies
16.12.2021, 14:15
The unit of measurement field in the process product field is not updated if this field has been changed in the product
Please tell me what could be the reason that when we change od. measurement in the product card https://etg.crm-onebox.com/admin/shop/products/8061...