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List of related questions and answers «Utilities and settings»

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2 answer
CEO, owwa.com.ua
08.02.2022, 13:22
OS does not process automation once an hour: Automatically switch the BP and the stage of orders depending on the value of the process fields
Good afternoon, in the MVP box, the automation actions "Automatically switch the BP and the stage of orders depending on the value of the proc...
3 answer
07.02.2022, 08:27
OS - Error - Boxing does not work
We first had such a problem, and it does not let me into the system. What to do?
4 answer
03.02.2022, 15:05
Process duplicates
Automation is configured once a day, action: Create a process, depending on the legal entity limit. This process was created almost every day until...
3 answer
BAAs Dev.
01.02.2022, 08:26
The universal import action stopped working again
From yesterday morning again stopped importing goods through the universal import action. This is not a single case, something needs to be done so ...
1 answer
31.01.2022, 10:26
1C integration
After switching to a new version of OneBox OS, orders were no longer imported into 1C from OneBox
1 answer
28.01.2022, 18:13
The search for orders by products does not work correctly
Here https://monoshop.crm-onebox.com/client/myorders/order/ Test login and password Test12345Test Trying to find products (Fig. 1) and finds nothi...
16 replies
28.01.2022, 09:47
Refinement of the action
Good afternoon. Previously, we refined the action to send the price list by mail once a day. (the system put certain prices in certain columns) We ...
8 replies
28.01.2022, 09:44
action Change the stage of the processes if there was a call with the client switches the process even if there is no completed call
On the example of the process https://crm.ohrana.ua/admin/customorder/obrashchenie-klienta/2807436/edit/, the process was created from a missed cal...
Problems after upgrading to MVP
After the update, there were problems in finance and payments. 1. Incomplete information from the bank is drawn into the bank. Within 3 days there ...
4 answer
27.01.2022, 11:38
Slows down OneBox OS and server load
Video attached. Moreover, it is difficult to track exactly when the system lags, every 5 minutes the situation is different. The statuses move in 3...