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List of related questions and answers «User and Access Management»

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3 answer
20.05.2025, 11:21
You have reached the maximum number of sessions in your OneBox license: 0 on MVP
There was a problem. You have reached the maximum number of sessions in your OneBox license: 0 on MVP although there are 12 licenses and 6 users. t...
Unable to log in
I can't enter the box, it keeps giving me an error. How can I solve this problem?
2 answer
13.05.2025, 17:06
Very urgent! Bug! Role deleted when pressing enter while setting kpi value
When entering a value in the coefficient for salary field and pressing enter, the role "Sales Manager" was deleted without the possibility of recov...
4 answer
The settings have been reset
https://dncomp.1b.app/6038/ --- access settings were made, today I noticed that these settings for a specific user have disappeared, I want to find...
Rate the improvement "Authorization with Google Authenticator"
Please evaluate the possibility of improving authorization using Google Authenticator 1. Purpose Implement two-factor authentication (2FA) through ...
1 answer
12.04.2025, 11:16
None of the employees can log in to the system https://smoke.1b.app/ (error: incorrect combination of login and password)
None of the employees can log in to the system https://smoke.1b.app/ (error: incorrect login and password combination) Absolutely all employees ha...
4 answer
17.02.2025, 15:18
Urgent! User can't log in
Very urgent. The user cannot log in to the system. zoo1 https://our-store.com.ua/ How to solve this?
3 answer
06.02.2025, 12:42
Can't access onebox, probably limit exceeded
2 employees cannot log in via id. Judging by similar questions - the limit has been exceeded. Can you solve the issue? filterspoints.crm-onebox.com
9 replies
30.01.2025, 15:54
Unable to log in to the office
1. Please remove the limit on the number of login attempts. 2. Please describe the full process, how to do it correctly - according to your scheme,...
Unable to login to change password
Good afternoon. Tried to log in via login and password and via ID to change the password, but it doesn't work. What can be done in this case? http:...