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List of related questions and answers «User and Access Management»

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9 replies
30.01.2025, thursday, 15:54
Unable to log in to the office
1. Please remove the limit on the number of login attempts. 2. Please describe the full process, how to do it correctly - according to your scheme,...
1 answer
30.01.2025, thursday, 13:26
Unable to login to change password
Good afternoon. Tried to log in via login and password and via ID to change the password, but it doesn't work. What can be done in this case? http:...
1 answer
Please increase the limit on login attempts.
Please increase the login attempt limit. CRM: crm.sportmarket.ua user: callcenter
1 answer
some employees cannot log in to CRM from the morning of January 30, 2025
Good afternoon. Since this morning, some employees cannot log in to the system (via login/password). It says "incorrect combination". Some people f...
7 replies
30.01.2025, thursday, 09:36
I can't log in
I can't log into the system on my PC, login and password don't work, password recovery is also not working - when I enter the code, the page just r...
1 answer
15.01.2025, 10:39
You have reached the maximum number of sessions in your OneBox license: 0 on MVP
Good afternoon, there was a problem, we have 10 licenses for the MVP version, only 6 were used I can't get into the box at the moment, can anyone h...
1 answer
17.12.2024, 09:20
There is no possibility to add a new user to an already paid period.
Hello, why doesn't the SRM provide the ability to add a user to a tariff with payment for users after the next month has been paid for? So I paid o...
4 answer
CEO, owwa.com.ua
09.12.2024, 17:51
The user has lost access to the document templates, before everything worked in the rights, nothing was changed and there is access everywhere
User: https://owwa.crm-onebox.com/app/contact/71761/ Access rights: https://owwa.crm-onebox.com/app/document/?aclgroupid=11&setAclMode=1 Templa...
4 answer
Адміністратор
06.12.2024, 01:51
BAG - retention of an employee
Congratulations! Is it a bug or something I don't understand. There is an employee bazamolliua.1b.app/app/employer/22061/permissions/ When you ed...
Removal of an employee
Congratulations! How can you remove an employee, if by chance he was assigned the status of a client and, accordingly, I do not see him in the empl...