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List of related questions and answers «Manage contacts and database of clients and leads»

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5 replies
Personal license
07.06.2021, 13:09
address is not visible from the contact card
good day! in contact є kіlka address, and it is impossible to see them at any time. butt spear axis: https://crm.dobavki.ua/admin/shop/users/71161/...
16 replies
05.06.2021, 17:29
Carrot Quest
we have integration with Carrot quest, now all contacts that the client leaves in the form on the site are saved in the database, but no callback t...
7 replies
28.05.2021, 17:54
contact merging H
https://crm-onebox.com/en/support/contacts/8600-obedinenie-kontaktov/#answer2406... - I can't write a comment here, so I have to make a new quest...
1 answer
28.05.2021, 16:29
Problem іz nalashtuvannyam form
Task: to edit the form for filling in (contact data) for clients, from the completed form automatically transfer the data from the specified fields...
8 replies
14.05.2021, 12:20
Uploading contacts
Contact download question The presence in the database of 24810 contacts, when unloading we get 20000 Why is there a difference in quantity? Also t...
22 answer
14.05.2021, 12:16
Move customer to Loyal Customers group
the action was finalized: https://crm.mama.travel/admin/shop/workflowstatus/170/action/new/ the point is to automatically move customers who were a...
1 answer
14.05.2021, 12:09
merging contacts
Hello, we made a revision: https://crm-onebox.com/ru/support/contacts/8025-bistriy-poisk-klienta-v-protsess...
3 answer
Oneboxconsulting (интегратор)
13.05.2021, 13:26
Correct the robot "Change the contact group depending on the value of the fields" (Ignore the empty field)
Є client with an empty field "Client status" and can only be used with an empty field "Group". In the settings for automation ...
3 answer
13.05.2021, 09:44
When changes are made in the phone number field in the client card, a process notification is sent to the old number, and a TTN is also created for the original phone number
Good afternoon Two questions arose in connection with the introduction of changes in the client's card data, namely in the "Call" fie...
8 replies
Deleting deleted contacts
You need to delete deleted contacts from the database. How to do it?