List of related questions and answers «Mail and letter management»
Bulk Delete Email Events
When highlighting emails in events, there is a bulk changes panel Can I add the ability to bulk delete selected events here?
Letter Templates
Good afternoon! I’m interested in such a question, is it possible to somehow create letter templates so that when you click on the client’s mail in...
Templates for creating a business process based on letters
Good afternoon, you need to create templates for 4 types of letters, you are interested in terms, price and who to contact
Update New Mail Statuses
Good afternoon! Orders are no longer automatically transferred to business process stages with automatic actions with changes in the status of Nova...
Onebox mail integration not working
Moved to another mail server. I changed everything in the integration settings, the ports are correct, it swears like this IMAP status: Not ok (Ker...
Send an email notification to a contact from the add. process fields
Hello, when sending an email action Action "Send email notification to contact from additional process field" there is an option "Au...
Employees do not have the menu item "Create letter"
Attached are screenshots of the administrator and employee. the employee does not have the option to create a letter, although all access settings ...
1 answer
26.04.2021, 12:20
Is there such a functionality in boxing: if you wrote to one email, then substitutes one source / channel, if on the second - then another. (On the...
Mail is loaded into the system late or not loaded at all.
Good afternoon! We work with the system https://lean-production.crm-onebox.com We send mail from outlook, previously a letter immediately appeared ...
error when integrating with mail "negotiation failed"
please tell me what is the problem - why when integrating box with mail, the error "TLS/SSL failure for mail.1b1.online: SSL negotiation faile...
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