List of related questions and answers «Mail and letter management»
Sender's signature
Good afternoon. Please tell me where to indicate “Sender’s Signature” so that you don’t have to enter it manually every time you send it. I didn’t ...
Letter templates
Good afternoon Please tell me where and how to configure sending letters from the box? Where is the submission template edited and where are these ...
1 answer
26.10.2023, 11:33
I have Google Mail connected. They send me emails with attached files. Are these files taking up space on my account?
Letter template
Good day. please tell me, the template of the letter is configured, but it does not add the additional field of the product "Place in the warehouse...
Integration with Google mail is partially not working
Box downloads incoming and outgoing messages that were sent from other services. When sending letters from Box, the letter appears in Events, but i...
7 replies
28.08.2023, 10:39
Here is the letter 08/28/2023 10:33 https://prnt.sc/fCs5y-KyePHf https://univer.1b.app/app/event/?evtypeArray%5B%5D=email&showhidden=1&da...
Emails not being sent from box to gmail addresses
Hello boxing tcbs.crm-onebox.com. Emails are not sent to gmail addresses when exporting products and it is not possible to recover passwords in you...
2 answer
18.07.2023, 10:36
Here is the process https://sara.1box.link/55020/ From the status "NEW.ZMOVL" go to "Very. payment FOP" Documents are created on the status "Och....
1 answer
04.07.2023, 19:30
Here https://sara.1box.link/36872/?tabid=0 At the step https://sara.1box.link/admin/shop/workflowstatus/237/action/new/ there is an action "Send ...
9 replies
19.06.2023, 16:07
There is a Send message by email action, which is used to send a letter to the Client But only ONE product from the entire list is sent in the le...
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