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List of related questions and answers «Integration with telephony services»

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18 replies
26.05.2022, 12:24
How can I delete the 'Calls' folder?
Good afternoon, where do the calls come from in the "calls" folder in the file directory? How to turn off this function and delete the fo...
10 replies
25.05.2022, 12:59
Integration with Binotel does not work
Records of dzvinkiv in the comments are not supported. CPM server does not respond to Binotel request, Binotel request I add to file
6 replies
17.05.2022, 19:25
Inaccuracies in robotic integration
Good day. Please give those. podtrimku at the next feed: 1. By lifting marks call 05/03/2022 11:59:39 PM http://img.ringostat.com/ruda/WB3L30.png C...
5 replies
04.05.2022, 10:26
Popup not working
The call pop-up window does not appear from the right panel of the program, that is, with an incoming or outgoing call, Zhachek Maxim Aleksandrovic...
6 replies
16.04.2022, 02:56
PBX and onebox integration
The application contains data for connecting to the AMI on the telephony server. When calling from onebox (contact, call from the application), the...
1 answer
31.03.2022, 21:22
Ringostat calls
Connected the integration https://gps-khm.1b.app/app/ringostat-new/settings/ Documentation for which I configured https://help.ringostat.com/knowle...
8 replies
10.01.2022, 17:50
How is it possible to set up a call by number before the manager enters the order?
It is possible to set it up so that in the general list of orders you can immediately make a call to the client without falling into the order and ...
1 answer
16.12.2021, 10:21
phone number is not detected when viewing call events
Why is the call event not detecting a number as a customer that exists in contacts?
1 answer
29.11.2021, 08:40
SMS not sent
When sending SMS from an employee's card, an error appears: login or password is not entered in the SMS integration settings. At the same time,...
3 answer
10.11.2021, 17:24
Can't listen to calls from CRM
Tell me please, I can not listen to a single call from the CRM. When you click on listen, an error pops up (sound recording is temporarily not avai...