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List of related questions and answers «Integration with telephony services»

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10 replies
25.05.2022, 12:59
Integration with Binotel does not work
Records of dzvinkiv in the comments are not supported. CPM server does not respond to Binotel request, Binotel request I add to file
6 replies
17.05.2022, 19:25
Inaccuracies in robotic integration
Good day. Please give those. podtrimku at the next feed: 1. By lifting marks call 05/03/2022 11:59:39 PM http://img.ringostat.com/ruda/WB3L30.png C...
5 replies
04.05.2022, 10:26
Popup not working
The call pop-up window does not appear from the right panel of the program, that is, with an incoming or outgoing call, Zhachek Maxim Aleksandrovic...
6 replies
16.04.2022, 02:56
PBX and onebox integration
The application contains data for connecting to the AMI on the telephony server. When calling from onebox (contact, call from the application), the...
1 answer
31.03.2022, 21:22
Ringostat calls
Connected the integration https://gps-khm.1b.app/app/ringostat-new/settings/ Documentation for which I configured https://help.ringostat.com/knowle...
8 replies
10.01.2022, 17:50
How is it possible to set up a call by number before the manager enters the order?
It is possible to set it up so that in the general list of orders you can immediately make a call to the client without falling into the order and ...
1 answer
16.12.2021, 10:21
phone number is not detected when viewing call events
Why is the call event not detecting a number as a customer that exists in contacts?
1 answer
29.11.2021, 08:40
SMS not sent
When sending SMS from an employee's card, an error appears: login or password is not entered in the SMS integration settings. At the same time,...
3 answer
10.11.2021, 17:24
Can't listen to calls from CRM
Tell me please, I can not listen to a single call from the CRM. When you click on listen, an error pops up (sound recording is temporarily not avai...
2 answer
08.11.2021, 18:14
Doesn't detect call source from Ringostat
Greetings! We have Ringostat telephony installed, and when calling the event source, the field that was transmitted by Ringostat utm_source is reco...