List of related questions and answers «Integration with telephony services»
CPM does not determine the number to which the client is calling
The CPM does not define a number. which the client called https://crm.scoma.ru/admin/shop/workflowstatus/2188/action/new/ written in automatic acti...
Phone number rewritten to another card does not change the event
Have a number 88452261079 It used to be tied to a card https://zavod.crm-onebox.com/admin/shop/users/14793/ A call was made on him on July 31 https...
3 answer
14.09.2020, 13:14
Good afternoon, how can I set up integration with CISCO telephony.
Kyivstar OneBox integration
Kyivstar documentation on integration with OneBox has an item: Create an account with the OneBox tech support, with whom it is necessary to indicat...
Call recording unavailable
No call record from 04/17/2020 In automation, it is worth deleting events created earlier than 270 days ago https://one-box.shine-bright.com.ua/adm...
Telephony binotel - no pop-up sound
Binotel telephony installed. Pratsiuє through Zoyper. Number 901 in the card of the list of prescriptions, in the telephone integration itself - th...
A call from a mobile application using CallBack, and not by substituting a number into the dialer
Good afternoon, when linking a box with a PBX, by default, we call back from the desktop as follows: Click on the phone number = CallBack to the in...
Call forwarding by role
Hello. Box has a cool function to redirect a call to a phone number https://crm.infosaver.ru/admin/shop/report/callrouting/ , but for some reason t...
Call-tracking for smartphone
We suggest making the Call-tracking option in the smartphone application when IP telephony is not needed. 1. Make it possible to create events or b...
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