List of related questions and answers «Integration with telephony services»
7 replies
31.01.2021, 18:39
Since the department has 1 telephone and up to 5 employees, then: 1) it is necessary to set the priority of the call receipt depending on the role ...
Call to group API call creation
Call to group API call creation It is necessary to send a call to a group of managers through api. Hence the question: Is it possible to pass sever...
Callback on status change
Can the system send callbacks when the order status changes?
Auto redial to customers in the specified stages
Good afternoon. Does the box have auto-dial functionality? Briefly explain what I want to implement: There are orders in the status "new. Call...
Test mode for webhooks
Hello. We are going to integrate data transfer from the Zadarma service via API - https://zadarma.com/en/support/api/#call_tracking Is it possible ...
11 replies
21.01.2021, 14:19
All four types of windows are configured here http://box2.technosite.com.ua/admin/shop/call/windows/block/ calling from this contact http://box2.te...
1 answer
20.01.2021, 13:54
6 replies
18.01.2021, 10:58
We look here: http://box2.technosite.com.ua/admin/logs/showall/ajax/?file=registerCall-2021-01... we see that according to the log there is an ...
Call recording PBX Kyivstar
Good afternoon. According to the API from the Kyivstar virtual PBX, the conversation records are dragging on to OneBox already?
Is the tag (utm) attached to the CPM specifically to the number, and not to the order?
Hello. We are going to integrate Zadarma with Onebox. To do this, we are going to use the call-tracking API for free - https://zadarma.com/en/suppo...
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