List of related questions and answers «Integration with telephony services»
Telephony window
Good day. Telephony pop-up window with customer details no longer appears during calls.
Planned works to improve security at Ringostat
Good afternoon, we received a letter from Ringostat: "Ringostat does not stand still and is constantly improving the service, therefore on 03.01.24...
In "Events" the recording of a call from Binotel telephony is not displayed
In "Events" the recording of a call from Binotel telephony is not displayed. Binotel technical support checked, the call is transferred successfull...
finalization of integration. recorded in additional event fields
Project https://jaluzi-service.1b.app In the integration settings with Binotel telephony, please https://i.imgur.com/Ln1dNyM.png 1. add the ability...
The conversation recording does not appear in OneBox
We recently connected telephony from Binotel, we are still setting it up, perhaps we are missing something in the settings / nuances. Please tell m...
Outgoing not working
Integration works calls come to CRM, https://prnt.sc/bOLTd5ivjr4m and it is possible to call only directly from Binotel, but from CRM it gives an ...
Automation does not pick up calls in events
Good afternoon, Ringostat integration is set up. Ringostat has calls, https://prnt.sc/rddmal3-5f8L But events do not come https://prnt.sc/iNm1xzZKf...
Setting up the telephony pop-up window
After switching to the OneBox OS version, there was a question about working with Telephony Pop-ups, with the "Last 3 client processes" block https...
Work with the process (Ice)
The essence of the task: The client previously worked at Bitrix24 and his managers were used to working DURING the conversation with the client wit...
Telephony integration
Good afternoon There was a problem with Lirax integration.but Boxing https://4beauty.1b.app/app/lirax/ Answer from Lirax technical support: "Your s...
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