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Application Questions and Answers «Rozetka»

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Import orders from outlet (fulfillment)
Good afternoon There are orders that arrive through the fulfillment system from the outlet for some reason they come without contact details (only ...
1 answer
The integration with the Socket stopped working after switching to the OS version
The first day everything worked (all settings were from the old version). Then the integration stopped working. When going to the settings, an erro...
3 answer
менеджер
24.05.2023, 11:24
Explain the structure of the directory "Values of filters of categories Socket" (because there are disagreements with the logic in the socket cabinet)
The system has a directory "Rozetka filter values" that works on the basis of automation "Rozetka category filter values" And here there is a cer...
2 answer
BAAs Dev.
13.05.2023, 00:45
Finalization of the block "Filter for the price platform Rozetka" and their correct export by Automation.
In the product card, it is necessary to refine the ability to add an unlimited number of value options in the “Value” line. What would it look like...
1 answer
менеджер
20.04.2023, 16:16
In the automation Export products in XML format (Rozetka.ua) we write a bracket in the name of the parameter, but there is no bracket in XML
That is, in the settings, we indicate that the system adds a new parameter to the file Its name is "Sklad (Ukrainian)", but for some reason the par...
1 answer
менеджер
30.03.2023, 19:08
If the created directory has automation related to Rozetka, how are the directories updated?
Created manuals with automation: Rozetka category filters Value of Rozetka category filters And here is the question: 1. When will these directorie...
Orders do not come from the outlet
We did the re-registration of the store on Rozetka, the personal account has changed. The login and password have been changed in the integration s...
bugs and a lot of other problems
Well, I am writing here a list of problems that have been visited since yesterday around 18-19.00 1- The socket pulls Thousands of orders in the CR...
The delivery method does not enter the Rozetka branch
Today we connected delivery to Rosette offices. But when importing an order, the delivery method is for some reason Nova Poshta. Here is an example...
4 answer
21.11.2022, 15:40
Tell me on which version of the system it is possible to implement the rozetka update
There is an api https://api-seller.rozetka.com.ua/apidoc/#api-Octopus, previously they gave an estimate regarding the implementation of the update....