Application Questions and Answers «Nova Poshta»
Does not pull up the contact person
Congratulations! When creating a TTN, the contact person is not pulled up. Everything is spelled out in the personal account settings. With the API...
New mail consignment notes are not created
Good day. This morning, the new mail consignment notes stopped being created. Writes: https://prnt.sc/BpVu7eoNglo_ "an error occurred. CDbCommand f...
The NP status is no longer transferred to orders
Since April 1, the stage has stopped switching to the next one if the status of the consignment note "Nova Poshta" has changed. At the same time, i...
Nova Poshta sender data has stopped being updated
Good afternoon. I was creating a TTN this morning and everything was OK, now when creating a TTN, the sender's data is not being pulled up. https:...
Doesn't search for cities in Ukrainian
1. When the option "Search for cities in both languages when entering an address during the process or manual creation of a consignment note" is en...
The address in the order changes after importing the order from Khoroshop
An order is imported from Khoroshop with the correct recipient address, but then the address changes for some reason, here are examples: https://s...
The old sender number is being pulled up
Good afternoon. Recently added a new integration of new mail, when creating a TTN, the sender's number was indicated exactly as in the integration,...
Does not create TTN
Congratulations! For some reason it doesn't create a TTN for address delivery warehouse-door. There are no errors, it saves the changes but there i...
URGENT. We need to restore the way of delivering emergency services
Accidentally deleted the Nova Poshta delivery method at the branch
Problems with Payment Control
Good afternoon! After creating a TTN in one-box, we receive a TTN, where the data about the individual entrepreneur and payment control are correct...
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