Application Questions and Answers «Nova Poshta»
EV SSL certificate change
Good day Today we received a message from a new post office with the following content: ********************** 10/30/2024 around 20:00 current EV S...
ttn are not created
Recently, it is very often buggy when creating ttn NP, or they are created for the 3rd+ time, or they generally give an error, for example here htt...
The city has stopped being transferred
Greetings to all. About a week ago, something happened and they stopped getting into the ov city, and in the corresponding fields for generating tt...
TTN are not created
Apps are fine, updates, but ttn are not created. What can be another question? Nothing was done, everything worked and stopped working out of nowhe...
Does not create TTN for a legal entity
Please let me know, it seems that there was no such thing before, but recently there has been some such problem with the creation of TTN. It is cre...
Error
After enabling the option "Use volumetric weight instead of dimensions when creating a consignment note (only the API request changes)", the consig...
Can't choose new mail branch
Greetings, I cannot select the branch of the new post office, although it is in the databases. The problem appeared recently, tested with two s...
Changing the separation when forming a shipment.
When creating a shipment, select one branch (Vynniki branch #1, 22 Sukhomlynskogo St.), and when creating a shipment, the branch is automatically c...
URGENT! Pulls up the wrong sender's phone number
The system pulls in the wrong sender number, which was not indicated anywhere
TTNs with payment control are not created
Congratulations Please let us know where and what needs to be set up so that TTN continues to be created automatically according to the system sett...
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