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Application Questions and Answers «Nova Poshta»

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1 answer
22.11.2023, 12:02
Updating the list of streets in the Nova Poshta directory
Good afternoon, tell me, is the list of streets in the Nova Poshta directory still updated once a month, despite the fact that there is a button “U...
3 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
14.11.2023, 09:25
The system does not provide an opportunity to specify the street in the address when choosing New Post Warehouse-Door or Door-to-Door delivery
In the task, we choose New Post Warehouse-Door or Door-to-Door delivery They indicated the city When we choose a street, the box says that No...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
27.10.2023, 14:50
Evaluate the finalization of the action. Record the number of places and other parameters in the created TTN in the additional field of the process
We have the TTN number from the sender. We see the TTN in our office, but the TTN was formed by the sender. Necessary: 1. Enter the TTN number in t...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
24.10.2023, 19:55
Evaluate the completion of the action. Write the number of seats and other parameters in the created TTN in the additional field of the process
We have the TTN number from the sender. We see the TTN in our office, but the TTN was formed by the sender. Necessary: 1. Enter the TTN number in t...
1 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
20.10.2023, 10:01
It is necessary to receive data on the TTN of Nova Poshta, which are sent to the Recipient and which he sees in his office, but which he himself did not create
Colleagues, good day there is a question about the settings for Nova Poshta It is necessary to receive data on parcels: - estimated value, - actual...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
09.10.2023, 14:05
How to create an address delivery in the box when the carrier is Nova Poshta
Good day everyone See what you need to do: 1. We received an order from Poland to Ukraine 2. The client needs address delivery by courier 3. We use...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
29.09.2023, 14:48
When we create TTN, it gives the error Must be one OptionsSeat
Yesterday, everything was still working and TTN was being created. Tell me please. What is the reason, what can give such an error and how to fix...
6 replies
17.09.2023, 15:34
Increase the frequency of action execution Move the business process to this stage if the new mail stage has changed
Is it possible to make the action "Move the business process to this stage if the stage of the new mail has changed" work once per minute? Won't th...
22 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
15.09.2023, 13:11
Evaluate the record of data from the additional fields of the process product: Height, Width, Length, Actual weight in the block Parameters of each place of departure
Briefly, what is needed: - record data from additional fields of the process product: Height, Width, Length, Actual weight in the Parameters bloc...
2 answer
CEO, owwa.com.ua
13.09.2023, 13:11
It does not change the stage of the process when the NP order is received, everything was working until 13.00 yesterday
Good day, Example process: https://owwa.crm-onebox.com/540195/ The status of the parcel is Received, but the order stage has not changed. Also,...