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Application Questions and Answers «Nova Poshta»

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2 answer
Адміністратор
15.11.2024, 00:02
Adds payment control which is not available
Congratulations! When creating a TTN, the registry for some reason transfers payment control. In fact, it is not in the process. Help is needed to ...
1 answer
Друкарня "Друкарик"
29.10.2024, 15:47
Incorrect branch database
Good day. Updated the branch database here http://prntscr.com/L0F485FlS4Nd but the database of NP branches is still incorrect in Box Need to update...
EV SSL certificate change
Good day Today we received a message from a new post office with the following content: ********************** 10/30/2024 around 20:00 current EV S...
ttn are not created
Recently, it is very often buggy when creating ttn NP, or they are created for the 3rd+ time, or they generally give an error, for example here htt...
3 answer
20.09.2024, 18:19
The city has stopped being transferred
Greetings to all. About a week ago, something happened and they stopped getting into the ov city, and in the corresponding fields for generating tt...
5 replies
18.09.2024, 09:43
TTN are not created
Apps are fine, updates, but ttn are not created. What can be another question? Nothing was done, everything worked and stopped working out of nowhe...
Does not create TTN for a legal entity
Please let me know, it seems that there was no such thing before, but recently there has been some such problem with the creation of TTN. It is cre...
Error
After enabling the option "Use volumetric weight instead of dimensions when creating a consignment note (only the API request changes)", the consig...
7 replies
27.08.2024, 10:56
Can't choose new mail branch
Greetings, I cannot select the branch of the new post office, although it is in the databases. The problem appeared recently, tested with two s...
5 replies
27.08.2024, 09:32
When executing a request to create an EN, the OneBox service transmits the identifier of another department for creation
Good day When creating a new mail account, the identifier of another branch is transferred. When forming an agreement, add information to the...