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Application Questions and Answers «Nova Poshta»

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1 answer
Cities stopped pulling up when creating TTN
Hello. Now Novaya Pochta near the city name also conveys the area in the name (in orders received from Prom.ua), here is an example https://prnt.sc...
2 answer
01.08.2023, 15:44
Does not switch the statuses of business process stages when the status of the declaration changes
Hello! Some tasks do not switch between new mail statuses. Those. a declaration of new mail was created from the task and the task does not receive...
2 answer
CEO, owwa.com.ua
28.07.2023, 12:17
Contact person when creating TTN
Good day, Please let me know if the contact person for whom the power of attorney has been issued is indicated in the settings of the NP office. Bu...
Incorrectly selects an IR account for the formation of TTN
Good afternoon Example process https://pl-tyres.1b.app/18561/ By default, one FOP is selected https://prnt.sc/SCt7sFnV60A9, but if you go to tn, th...
2 answer
18.07.2023, 21:08
Error when creating TTN payment control
Good day. I concluded an agreement with novapay and new mail api business cabinet I turned on the payment control function, but when creating an...
Settings for automatic creation of TTN
Tell me how to configure the automatic creation of TTN? АРИ key added, through the application requests the process of creating a ttn
Does not translate order status stages according to Nova Poshta statuses
https://gadgetopt.crm-onebox.com/945333/ The order was in the "Packing" status. Although, according to the settings, I had to go to Drop in the de...
1 answer
04.07.2023, 11:53
Postpaid settings
Good day. Please help to solve a few questions 1. How to make the post-payment be removed when creating the invoice, if the order is paid in fu...
12 replies
Друкарня "Друкарик"
03.07.2023, 14:58
Digital address
New Post recommends using the digital address of branches. Is it possible to search for a branch by digital address in Box?
3 answer
The client's phone is not being picked up correctly when registering the NP
Order https://optmaster.crm-onebox.com/128157/ The client has only one phone number, we create a TTN for the order https://prnt.sc/ww18jx11GxnZ, an...