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Application Questions and Answers «Nova Poshta»

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2 answer
yesterday, 11:38
Incorrect notifications in the box about the statuses of parcels from new mail
This is how notifications started to appear on the screen, we did not change anything in the box as far as np is concerned At the same time, every...
4 answer
Is it possible to choose the sender's organization when creating a TTN NP?
Good day. I did not find the option to set it up so that you can choose the sender when creating the New Poshta TTN. The sender is set only from th...
0 replies
19.03.2024, 16:56
The parcel was sent to an address that does not match the address in progress
The package was sent to an address that does not match the address in process. With this error, the incorrect address is the first branch of the ...
2 answer
CEO, owwa.com.ua
31.01.2024, 09:40
A bug, when creating a TTN, the customer's phone number, which has nothing to do with the order, is pulled
Good afternoon, we cannot create a TTN of Nova Poshta, because the phone number of another client is pulled up during creation Process: https://ow...
7 replies
09.01.2024, 10:48
New mail error: Data is invalid. EntityRef: expecting ';'
There is a problem in creating a TTN for a new mail. If the product contains some special character, for example &) - the TTN is not created and gi...
0 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
26.12.2023, 14:08
Data with type and delivery address is not copied
There is an imperative need to separate two tasks: - order - delivery by Nova Poshta When we choose the Warehouse-Warehouse delivery type in ...
2 answer
CEO, owwa.com.ua
25.12.2023, 10:46
The stage of the process does not change after the change of status
Good day, yesterday the process stages stopped changing depending on the statuses of Nova poshta. Examples of processes: https://owwa.crm-onebox.co...
0 replies
23.12.2023, 08:56
Search cities in two languages
By default, the New Mail api settings are set to "Ukrainian". The connection settings enable the ability to search for cities in two languages...
3 answer
21.12.2023, 17:35
Adding a ttn
Is it possible to create many ttn at a time 50+ take data from, for example, an Excel table
3 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
19.12.2023, 21:07
How do you pay for an order when paying through Nova Poshta upon receipt
Friends, how did you resolve the issue in order to make payments for orders when payment from the Client is accepted by Nova Poshta? Where and what...