Application Questions and Answers «Nova Poshta»
Transferred Postpaid service unavailable (Nova Poshta)
Good afternoon. Manually creating a cash on delivery order does not work, it shows an error (screenshot)
Sending options
it is necessary that in "products", namely in "Nova Poshta product parameters" the default type was "tire-wheels" instead of "cargo" and the tire-w...
Emergency statuses are missing or incorrectly specified
Good afternoon. I am attaching screenshots of the problem. In the new mail, the beginning of the status name "Sending in the city" means different ...
Creating 2 or more TTNs in 1 order
Good afternoon. Is it possible to create and link several TTNs to 1 order? Currently, it is possible to create and transfer to the NP's office, but...
When creating a TTN, the sender's contact is not pulled up
Good afternoon. I am attaching a screenshot of the problem. The sender's contact person is not pulled up with the phone. In the settings, it is ind...
New Mail Settings
it is necessary that in "products", namely in "Nova Poshta product parameters" the default type was "tire-wheels" instead of "cargo" and the tire-w...
The check box in the "Start Nova Poshta tracking procedure" action is not checked.
It is impossible to check the box in the minute action "Start Nova Poshta tracking procedure". Only the standard 5 minutes works. The custom interv...
TTN is created incorrectly
Problem: In the process, when you click on the button (TTN Client*), a TTN is automatically generated. In the settings, the payer for the delivery ...
Outdated address at the branch
Good afternoon, today when creating a TTN, instead of "Ivano-Frankivsk, Branch No. 3 (up to 30 kg per place): Zaliznychna st., 4" we got "Dubno, Br...
0 replies
05.05.2025, 09:01
Good afternoon Previously, we ordered a revision so that it would be possible to edit data in the consignment note (name and phone number of the re...
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