Application Questions and Answers «»
Onebox mail integration not working
Moved to another mail server. I changed everything in the integration settings, the ports are correct, it swears like this IMAP status: Not ok (Ker...
Values are not transferred from Opencart to Box
It is not possible to transfer data from the site to Boxing. In the order form, there are fields "EDRPOU code" and "Company name&quo...
Can't load price list
I don't understand how to fill in the supplier price list download settings. I watched the video instruction, but I didn’t understand what to d...
Not shipping products
Order https://hte.crm-onebox.com/admin/customorder/order/486/edit/ It has 337 products, created a subprocess for the shipment of all goods https://...
Gives an error on the date when shipping the goods
There is a process https://crm.mebelok.com/admin/customorder/sklad/1969416/edit/ We are trying to ship the product in the parent, but it gives an e...
Action: Change stage if payment received
Hello! Previously a question was asked on the forum: https://crm-onebox.com/en/support/business-processes/8117-deystvie-izmenit-etap-...
fix the display of process statuses in the process list
there are processes whose status in the "processes list" mode is displayed incorrectly. here is an example https://box.e-zoo.com.ua/admin...
Please upgrade our box box.trion-ltd.com to MVP version
Please upgrade our box box.trion-ltd.com to MVP version
2015796951 - Improved functionality of integration with Magento
For the automatic action once a minute "Import orders from Magento", the setting "Path to the identifier of the delivery department ...
2015797669 - Improved the functionality of the action "Switch stage if payment received"
For the BP action "Switch stage if payment received", the setting "Convert payment and process amounts to the base currency if the p...
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