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Application Questions and Answers «Mail»

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7 replies
02.07.2021, 21:01
Sending new emails (not working properly)
After successful integration with GMAIL, in order to send a new letter, you need to select "sent". In other cases, the new mail button is...
3 answer
02.07.2021, 16:30
OS - Notifications
Is it possible to disable mail notifications but leave process notifications?
3 answer
30.06.2021, 12:33
email integration error
Good afternoon. Previously, we clarified regarding the refinement to display integration errors opposite each email, the details are here https://c...
2 answer
17.06.2021, 17:31
OS - Shortcomings of mail in the new version
1. Does not show files attached to emails. 2. Pictures attached to the body of the letter are displayed incorrectly. 3. Intuitive "incompre...
4 answer
17.06.2021, 10:37
Not all letters arrive in Boxing
I received two emails from a client: And only one came to boxing: Why is this happening? how can this be fixed?
4 answer
Stopped receiving incoming emails, gmail mail
3. Stop receiving incoming emails, gmail mail https://more-moto.crm-onebox.com/admin/shop/integrations/imap-1/control/ Changed the name of the main...
4 answer
Email, call recording
Hello! Tell me please: 1. Telephony Binotel. A call popup window is shown. A contact card is created when making a call. https://more-moto.crm-oneb...
1 answer
31.05.2021, 16:27
Emails not coming to vanobx from gmail corp
Good afternoon! Email integration was set up https://ubp.crm-onebox.com/admin/shop/integrations/imap-5/control/ , everything worked until last Frid...
6 replies
19.05.2021, 12:10
Update New Mail Statuses
Good afternoon! Orders are no longer automatically transferred to business process stages with automatic actions with changes in the status of Nova...
3 answer
Do not jump stages with the help of auto. actions "Move business process to this stage if the new mail stage has changed"
Is it possible to make the auth. the action "Move business process to this stage if the new mail stage has changed" did not jump through ...