Application Questions and Answers «Mail»
0 replies
28.04.2025, 14:00
Action triggered: Switch to stage if letter received. But it seems that the letters themselves with responses from the lead are not returned. B...
14 replies
28.04.2025, 13:41
Emails from OneBox periodically stop being sent. How can you avoid or quickly fix these troubles? The automation of communication with leads who ...
9 replies
06.02.2025, 10:33
During testing, I discovered that the recipient was not receiving the letters. Although among the OneBox events we see that a letter was sent fr...
Some letters from Box are not reaching me.
There is a client who has several orders per year. The problem has been recurring for several years: we send an invoice to the post office from Box...
Frequency of CRM system access to mailbox
https://goncharenkocentr.1b.app/ Please tell me, is there a setting or adjustment in the CRM system for the frequency of the system's access to mai...
our 1box mail is integrated with outlook.office365. We receive letters with a big delay (15-30 minutes)
We receive many emails from clients. our 1box mail is integrated with outlook.office365. But we receive letters with a big delay (15-30 minutes), a...
The integration of the CPM system with the corporate mailbox is periodically disrupted.
Good afternoon. For several days in a row, our corporate email has been receiving emails with the same content as in the first screenshot from Goog...
Some emails come as a set of characters
We have Webmail and rarely, but sometimes some letters arrive as a bunch of symbols, while on Webmail itself everything is readable. What could be ...
Setting up integration with gmail
When you have set up a connection to gmail, there are instructions in the OneBox connection form: "Go to the Google API developer console and log...
Unable to set up mail integration
I can't set up mail integration with any of the mail services. There are settings with ukr.net; i.ua; gmail; ukrraine.com.ua It gives errors everyw...
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