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Application Questions and Answers «CRM»

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2 answer
04.03.2021, 13:30
Wrong business process
Incorrectly fulfills the business process for returns and write-offs. An example is order 28389. In it, the cost of the goods is less than that spe...
Business processes for renewal after a set period are not created
On completion https://crm-onebox.com/en/support/business-processes/7085-ne-sozdayutsya-biznes-...
7 replies
23.02.2021, 13:57
Latest client business processes
I watched the video "Setting blocks..." https://www.youtube.com/watch?v=2BSqppkzAk8 And there is a setting "Consider the current pro...
4 answer
19.02.2021, 16:53
Tabs are not displayed in the business processes of employees
Hello! Tabs are not displayed in the business process https://zhiraf.crm-onebox.com/admin/customorder/order/8534/edit/ for employees. When you open...
2015746010 - Improved the functionality of the action "Add products to the process based on the processes of the client in the specified business process"
For the BP action "Add products to a process based on customer processes in a given business process", the following settings have been a...
5 replies
16.02.2021, 14:45
Business process selection
We propose to slightly change the interface for selecting business processes. Now it happens with us that employees can create the "wrong&quot...
1 answer
errors in processing the stages of the business process.
- action Switch stage on stage expiration did not work. - skipped status of sending new mail specified in the Business process step "Expect o...
6 replies
03.02.2021, 18:00
Action Submit business process to API
Good afternoon. Tell me, according to the action Pass the business process to the API when setting the sending interval every 15 minutes, how long ...
7 replies
Oneboxconsulting (интегратор)
28.01.2021, 16:22
fix action work
here is such a json loaded by the action "Integration of business processes XML (Import)" here are the settings for this action as I un...
3 answer
24.01.2021, 22:18
How to hide from users in filters and in the bulk action panel business processes that employees do not need?
I hide management and viewing access to business processes in orders for the user Olga Lyashko, but all the same, in the filters, these statuses ar...