errors in processing the stages of the business process.
- action Switch stage on stage expiration did not work.
- skipped status of sending new mail specified in the Business process step "Expect overlay"
most of the processes proceed normally in stages. and some are buggy.
please look into it and advise how to deal with such situations.
example:
https://adapter.crm-onebox.com/admin/customorder/order/9124/edit/
please look into it and advise how to deal with similar situations in the future
Original question is available on version: ru
- skipped status of sending new mail specified in the Business process step "Expect overlay"
most of the processes proceed normally in stages. and some are buggy.
please look into it and advise how to deal with such situations.
example:
https://adapter.crm-onebox.com/admin/customorder/order/9124/edit/
please look into it and advise how to deal with similar situations in the future
Answers:
Mironenko Dmitry
Client wrote:
advise how to deal with similar situations in the future
Do not put several actions on the stage to which the system should switch itself, which hypothetically can throw an error. If an action can throw an error, it will definitely throw it, it’s not the crown for you, but you won’t know about it and will assume that the system “glitched” and did not go to the stage, although it actually did go but received an error
15.02.2021, 15:52
Original comment available on version: ru
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