Would you like to buy the CRM system?
Each leader and business owner shall expressly understand that the expected result, sales and earnings of the whole company depend on the employee performance quality. But how to organize the activity of each employee that he could engage and plan it independently, at the same time, that the leader could spend little time for supervision and control, and the efficiency could have the best value? This question is asked by those who leads people and aims at increase in productivity of their work. Thanks to implementing of innovative customer management system the interaction with clients can be most automated and the staff activity can be clear established. This system is named CRM today.
What is the CRM-system?
Otherwise speaking the CRM-system is a content rich program developed for marketing optimization, improving of interaction with clients and automatization of their service. This abbreviation of CRM means the application software.
This system allows to collect information on clients, store it in the database of the company and handle at any time. The person working in CRM has an opportunity to keep a huge client database, control and analyze sales, distribute the volume of work and report to the superior officer in any convenient form.
How does CRM-system work?
As aforesaid the database of clients and further work with them are built up in the system. In most cases the trade missions, call centers, analyst and marketing companies are interested in this software. One person (for example, the manager) is capable of working with the database, in which the number of clients can be up to several thousand. At the same time, the maximum information on clients’ activity, types of activity, its today’s relevance and prospects will be available at any time.
The CRM-system is a unique product working with which the staff optimization will be maximal! Consider for a moment, do you want increase in sales? Are you interested in the minimum control of your staff members? Would you like to possess the huge client database and information on each client? If yes, then you need CRM even today!
CRM allows management of your deals in familiar interface with status-columns.
It is perfectly suitable for departments of sales and systemic project management - the ones, where there's evident linear status funnel and a need to drug the deals over it exists.
For example: new lead arrived > admitted to work in > demand identified > commercial offer sent out > feedback received > sale took place.
To begin with, create workflows with status stages in Workflows application, then install CRM app and specify the exact workflows and specific columns you want to be shown within application.
You deals will be displayed in CRM automatically and you'll be able to drag them with your mouse over to the appropriate status (automatic processing on Workflows statuses will be launched automatically).