Application Questions and Answers «»
Will there be an ERP update in the new OneBox?
1. In the new box, will the functionality be improved - in warehouses, balances for a certain date or period of all items. (1 supplier or multiple ...
Onebox not working
When entering OneBox - trailer.crm-onebox.com, a white screen and the page does not load, the server is available, it works correctly.
Products not showing in stock
There is a credited product, in the count. 5 pieces. /admin/shop/products/9195/storage/ 2 out of 5 products were used in production. 3 should stay...
Incoming calls are not recorded
Our Box has integration with Binotel. Previously, call records were saved by Box, now they are not. "Do not upload conversation recordings to ...
The file from the client did not reach the Viber chat bot
Hello, the client sent a "file" to the viber chat bot. As a result, we do not see it. Please see what could be the problem. And then the ...
WayforaPay - shows one amount creates payment for another
For example order https://vzutik.crm-onebox.com/admin/customorder/droperi/324749/edit/ It is worth setting up in your account so that the amount pa...
Doesn't work integration with Rozetka
Update the box to the new version, so that the integration with the Rozetka was renewed
2 answer
24.05.2021, 14:54
At the step https://josera.crm-onebox.com/admin/shop/workflowstatus/94/action/new/ the action Submit Process to API is configured The answer is He...
Loading order comments during import from Prestashop
Good afternoon. The problem is this. The integration and auto-import of orders from CMS Prestashop is set up, in general everything works fine, but...
Create an order
DD! CRM is displayed in an incorrect form, when creating an order, the counterparty is not displayed, several minutes pass, the CRM closes and all ...
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