Application Questions and Answers «»
Refinement is good
There is a need to pass different fields to ok, but not all of them are In order not to finalize 1 field, we can make some kind of setting in whic...
Merging a contact in a call window
http://crm.mebelok.com/ Example, an incoming call comes from an unknown contact, the phone of this contact is displayed in the window, I understand...
TTN are not created for one office
TTN are not created for individual orders for some reason, the payer is not registered as on the screen and when trying to create a TTN through an ...
Negative inventory balance
Balance error. shows a negative balance and the fact that they are booked in 4 orders, and according to the veil there are 3 pairs Here is the pro...
Pass comments to the process via API
https://crm.tcc.com.ua/ We are doing API integration, we need to send a feed of comments from the process + receive comments to the process. 1. Aft...
Viber message not replying
I can't reply to a message in a task created automatically with Viber. Comments feed settings - Chat with Viber has been added and configured ...
Onebox takes a long time to load for all employees except the administrator
Good afternoon! A similar question has already been asked. Last time they answered that they needed to update the system and clean up notifications...
Loading from a file with a vendor ID does not create dummy products
Good afternoon, when loading goods through the import block by the supplier code, only the found goods are added to the process, although earlier i...
Bulk delete - error
Good afternoon. I want to massively delete, for example, 20 orders - it takes 10 minutes to load and gives a 500 error. I want to bulk transfer 17 ...
Payment in your personal account (works every other time)
Here is an example of an order where it does not work correctly, does not allow payment, and then throws an error https://vzutik.crm-onebox.com/adm...
Copyright © OneBox 2025
