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Application Questions and Answers «Contacts»

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2 answer
26.08.2021, 15:18
OS - Block "Recent contact business processes"
There are two glitches in this block that we found: 1. Show go button send to 404 page. 2. When the block is collapsed, it is not clear that it can...
1 answer
25.08.2021, 12:10
OneBox OS does not auto-format phone number
There is an auto-formatting setting (Fig. 1) There is an already created contact https://odessa-fashion.crm-onebox.com/app/contact/25/ with this p...
3 answer
25.08.2021, 11:15
Notification of the customer about the availability of goods. Refinement.
Good afternoon! There is a need to notify customers about the arrival of goods. Tell me options on how to do it yourself or count the revision. As ...
7 replies
18.08.2021, 09:02
OS - Display bug
In a cell, displays the characters that should not be displayed.
2 answer
16.08.2021, 21:23
Uploading files to a contact.
Hello! Tell me why the uploaded file in the user's contact is public? Example: bobrdobr2.crm-onebox.com/admin/shop/file/download-public/2017/0d...
3 answer
12.08.2021, 19:17
Administrator profile hung up
The problem lies in the fact that the administrator's profile (the profile for which registered OneBox client) is practically impossible to cor...
2 answer
12.08.2021, 16:03
country in one format
Hello. Tell me how to adjust the system so that cities and countries can be entered in only one accepted format Now we have, for example, the count...
14 replies
12.08.2021, 15:11
how to choose contacts where the country is not Ukraine and not Poland?
hello, please tell me how to filter by address field how to select contacts where in the contact address the country is not Ukraine and not Poland?
5 replies
10.08.2021, 10:23
Changing your profile information
Good afternoon Tell me how to change contact details (mail, phone) in your profile?
2 answer
Bug with opening groups and subgroups in contacts
Bug with opening groups and subgroups in contacts. When we click on the plus sign, subgroups quickly open and quickly hide Please correct