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Application Questions and Answers «Binotel»

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5 replies
31.08.2021, 15:27
Auto dialing clients
Good afternoon. Tell me if it is possible to use the onebox system in conjunction with binotel to automatically call customers using a recorded con...
2 answer
29.08.2021, 13:22
Audio files of conversations
Good afternoon. 1. Are the audio files of conversations from Binotel being recorded in CRM now? 2. If so, can they be removed?
outgoing calls
Good afternoon. Outgoing calls do not work in box: https://supermike1986.crm-onebox.com. Writes an integration error. Incoming while working. Also,...
3 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
21.07.2021, 11:52
Integration with binotel - wire
I registered the number of the binotel on my card When I call I get error 104 I need an example of a request that we send to binotel in order to ...
Displaying the client's name for an incoming Binotel call.
Tell me, please, is it possible to somehow connect the DB of Box and Binotel, so that when a call comes in, the name of the client from Box is disp...
2 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
15.07.2021, 12:24
Integration with wire numbers
Set up integration with binotel https://stingray.ua/ The Wire client has a number (that is, not a sip-line), the winemaker provides only pushes on ...
9 replies
Call records are not pulled into processes
Incoming calls are sometimes recorded, sometimes not. Outgoing calls are not recorded. Please tell me how to fix it. Example process. Telephony Bin...
3 answer
18.06.2021, 10:14
click to call stopped working
Stopped working click to call through boxing. Telephony from Binotel. Error 104. Only one employee does not work. The rest are all right. The line ...
3 answer
17.06.2021, 09:03
Recognition of contacts in events
Good morning, help me deal with telephony in crm: 1. there are calls via binotel (integration is configured) 2. created a contact today using thi...
Setting up Binotel
How to set up so that all conversations with the client go to the CRM, regardless of the BP on it. Is it possible? Or do you need to stamp on all s...