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2 answer
08.05.2024, 12:41
The workflow is broken! Tracking is not tightened, stages are not switched
The box does not show the status of the parcel, the order https://sambag.crm-onebox.com/78721/, although the tracking on the Ukrainian Post website...
1 answer
08.05.2024, 11:25
How to use OneBox with Data Collection Terminal? Is there a solution?
Good afternoon! Please help me figure it out. A seller in an offline store needs to do the following: - acceptance of goods; - re-registration of t...
is it possible to open and close the shift according to the schedule?
how can you set the shift to automatically open at the set time and close at the same time?
2 answer
Orders from Promo are not imported, the status is error
I am attaching a screenshot of the error. Tell me who knows what options there are?
0 replies
Адміністратор
07.05.2024, 19:33
We do not see outgoing messages in the chat
We only see messages from customers integration of Facebook Messenger Pro + Chat... Maybe this setting is which??? Please tell me.
4 answer
OneBox mail is not working due to spam
We have configured mail from our server to ONEBox https://techprilad.1b.app/desktop/ But OneBOX mail stopped working due to the following error ...
Make the additional payment field mandatory
Is there a way to make the additional payment field in the add/edit window mandatory?
3 answer
07.05.2024, 10:51
Install ssl certificate
Good afternoon. Box https://crm.meblevakimnata.ua/, you need to update the already reissued certificate in OneBox. Mail for invoice - office@meblev...
0 replies
06.05.2024, 14:28
Update onebox
Good afternoon. Tell me how can I update my onebox system, it is located on our server, after purchasing it we didn’t really use it, I saw that new...
0 replies
06.05.2024, 10:33
When deleting products from one category, all are deleted
Hello. In the category https://cabinet.tehnolavka.com.ua/app/product/?categoryid=36173 I select all products and click delete. But for some reason ...