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3 answer
19.05.2021, 13:53
Fondy empty contacts are created
Connected integration with fondy, loading payments https://osetr.crm-onebox.com/admin/auto/action/minute/edit/ As a result, contacts with 1 letter ...
3 answer
19.05.2021, 13:49
onebox os and built-in online store
After the release of onebox os, the built-in online store will be separated into a separate application, as I understand it. Will it be possible to...
1 answer
19.05.2021, 12:43
Category is duplicated in Eney supplier data
In the Eney supplier data, the Bags category is duplicated (multiplied), creating multiple subcategories, including nested ones. This category is n...
6 replies
19.05.2021, 12:10
Update New Mail Statuses
Good afternoon! Orders are no longer automatically transferred to business process stages with automatic actions with changes in the status of Nova...
1 answer
19.05.2021, 10:51
Calls from Kyivstar Telephony are not synced
Good afternoon! We have configured the integration of call records from Telephony into CRM. Now calls are not transferred to CRM, what could be the...
1 answer
18.05.2021, 20:15
WordPress integration not working
Store: pro-myidi.com Onebox: promyidi.crm-onebox.com Data for integration on the screen: How to check if you can connect? There is a successful co...
1 answer
18.05.2021, 18:15
Help with document layout
https://hte.crm-onebox.com/admin/document/221/control/ This document is indented on the left side, you need to make the same indentation on the rig...
5 replies
18.05.2021, 16:55
Business process error
This is not the first time we've seen such a failure. At first I thought it was a glitch, but now it looks like a system error. Help to underst...
5 replies
When opening some business processes, the page loads very slowly.
Greetings! Please consider the current situation displayed in the video in the attached file. Optimize if possible. Otherwise, at least point out t...
20 replies
Refinement of the action Create a process and copy the products of the selected ones into it.
Is it possible to add to the action in the mass operations panel "Create a process and copy the selected products into it" the ability to...