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Service not loading

Order https://hte.crm-onebox.com/admin/customorder/order/622/edit/
It contains a product that was written off from the warehouse and services (in the card the product type is Service)
I am moving to the stage https://hte.crm-onebox.com/admin/shop/workflowstatus/128/action/new/
Here is the action to ship (it has already worked at the current stage before)
And an action that prohibits the transition if not shipped
When going to the stage, we get the error "Not all products in the process have been shipped"
At the same time, the product itself was shipped, and we do not write off the service from the warehouse. this is a service, it cannot be written off from the warehouse
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Added to ignore services. Apnet tomorrow.
17.06.2021, 14:33
Original comment available on version: ru

https://bestteh.crm-onebox.com/admin/customorder/order/2300/edit/
Good afternoon, the same thing, there is a service in the order, when the order is completed, the function "Prohibit switching the stage if there are shipped or not shipped products in the process" is configured,
throws an error
"An error has occurred.
Not all products in progress shipped! Product Service not shipped!"
Can you fix it for me too? Thank you.
08.07.2021, 12:23
Original comment available on version: ru



.
OneBox production wrote:
Updated you try

I restarted the srm, anyway for some reason it knocks out an error:
An error has occurred.
Not all products in progress shipped! Product Service not shipped!
It is in this order, can try on a new one?
08.07.2021, 13:04
Original comment available on version: ru


.
OneBox production wrote:
Updated you try

I missed it on my new order, thanks
08.07.2021, 13:21
Original comment available on version: ru

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