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7 replies
19.08.2021, 11:07
Orders are not coming from Rosetka
https://crm.ohrana.ua/ Orders are not coming from Rosetka, today at 09-04 there is an order from Rosetka, but it has not been received in Box. inte...
4 answer
19.08.2021, 10:48
problem with getting pdf file in viber
There is a problem with getting a pdf file in viber On the example of the process https://crm.ohrana.ua/admin/customorder/obrashchenie-klienta/1552...
1 answer
19.08.2021, 10:31
Rate the completion of the action "Opening a new shift by a cashier"
There is an action that rejects the checkout Checkbox: It is necessary to complete so that the name or code of the Checkbox integration is also ta...
2 answer
19.08.2021, 10:31
When choosing a filter in the dashboard, it throws it out of the page
There was a question https://crm-onebox.com/en/support/kpi-and-metrics/10183-ne-rabotaet-filtr-v-dash... The filter by date has been corrected i...
2 answer
19.08.2021, 02:55
Column name Special prices (special)
If I rob the office of the office for displaying on the side of the Products "special prices (special)", then an empty table is placed be...
Ordering from the Outlet
Since the evening, orders from Rosetka have stopped. Nothing was done in integration.
1 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
18.08.2021, 23:40
OS - API User Access
It was found that api user access uses a license, if there were restrictions with partner access, then api access is somehow too much. Is it going ...
3 answer
18.08.2021, 22:15
I'm waiting for an answer to a question
https://crm-onebox.com/en/support/online-stores/10184-3-oshibki-v-natsenkah/
8 replies
Contact automation not working
Contact automation does not work when automating once an hour. The action once an hour updates the group to the client, but the automation for con...
5 replies
18.08.2021, 20:06
I don't receive email requests after clicking the "report when available" button in the app
There is a partner account https://crm-onebox.com/ru/user/21/ it contains data this contact is tied to the company https://crm-onebox.com/ru/partn...