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4 answer
21.01.2022, 14:45
The process does not go to the stage
Good afternoon! This order does not go to the "Shipped" stage (it gives an error): https://crm.hotsalon.com.ua/admin/customorder/order/50...
12 replies
NovaPoshta custom directories stopped working after migration to OneBox OS
After migration to OneBox OS, NovaPoshta custom directories stopped working. Does not find cities that were only in custom directories. Attached is...
1 answer
After migrating to One Box OS, the link to the client's account stopped working
After migrating to One Box OS, the link to the client's account sent via Viber stopped working. I am attaching screenshots. Tell me what to fix...
9 replies
21.01.2022, 14:07
Contract Variables
Good afternoon. I am creating a contract template and ran into a problem with the output of variables. I have variables in legal entities (for exam...
2 answer
21.01.2022, 13:31
Stopped pulling up orders in opencart
Integration https://box.vals.net.ua/admin/shop/integrations/opencart-1/control/ opencart 3.0.2.0 After making changes to the opencart api files, 22...
1 answer
How to upload to Excel contacts who ordered a certain product?
How to upload to excel contacts who have orders for some articles?
2 answer
21.01.2022, 13:04
Fill out a note about the API contact
Is it possible to fill in the note field when creating (or updating) an API contact?
The price from the promo comes wrong
Here is the order https://smallpet.crm-onebox.com/admin/customorder/order/24489/edit/ and here he is on the prom That is, in the CRM the full pri...
8 replies
21.01.2022, 12:59
External ID is recorded every other time when importing a user from Opencart
The user is registered in opencart. In the box, the external ID is not written to all contacts. https://one-box.shine-bright.com.ua/admin/shop/user...
Additional field search not working
Here is a field https://smallpet.crm-onebox.com/admin/shop/orderfield/27/ The field is full ( is in the order list) In global search settings http...