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OneBox user forum

Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

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1 answer
12.11.2021, 11:08
Negative balance. Please fix, we can not write off the order
Again, the negative balance of the warehouse https://crm.ohrana.ua/admin/customorder/zakaz-klienta/2437292/edit/ position https://crm.ohrana.ua/adm...
Doesn't send e-mail from process
Starting from today, the letter is no longer sent manually from the process, the control process: #459711
1 answer
12.11.2021, 10:38
Can't access our OneBox page
Good afternoon. We can't access our page in OneBox. It produces this (file). Although everything is paid for on hosting and they write that eve...
4 answer
12.11.2021, 10:24
Automatic action advice
You need to do an action once a day that will select all suppliers from the directory /admin/shop/supplier/ Check products for which the supplier i...
1 answer
12.11.2021, 10:19
Generate a temporary password to enter the forum
for mail arthur@ukrainedc.com Can you generate a password and send it to the client? The client asked me the password several times and then gave a...
2 answer
11.11.2021, 22:31
Video tutorials and user manual for OneBox OS available
Dear clients and partners! The link https://crm-onebox.com/ru/docs/ provides video tutorials and a user manual for OneBox OS (for beginners). Also,...
5 replies
11.11.2021, 19:00
Date change
Can you change the date recorded in the additional field for the number of days recorded in the other additional field? yakshcho nі - that skіlki d...
17 replies
11.11.2021, 16:16
When posting goods, reserve it in the process specified in the additional process product field
Good afternoon There is such a question about the action Post the contents of the process to the warehouse (https://crm.ohrana.ua/admin/shop/workf...
2 answer
11.11.2021, 15:54
Order from Prom.ua incorrect order amount
Good afternoon Today is already the third order from the prom whose total amount in the field is many times more than the real one https://crm.ohra...
5 replies
11.11.2021, 15:02
Incorrectly calculates the total amount, taking into account the discount
Good afternoon process example https://ubp.crm-onebox.com/admin/customorder/wow-yalinka/1595/edit/ chose a total discount of 20% but for some reaso...