OneBox user forum
Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily
Import/Export contacts
How to set up Import/Export contacts?
No sound notifications when receiving new messages
When clients write to us (and in parallel, the operator can correspond with dozens of clients), the operator does not receive either an audio or vi...
16 replies
07.04.2025, 13:04
https://knigarnia.1b.app/ SMS is not coming and there is no way to enter the box!
Tariffs, data, payment
Where can you see exactly what the payment is for and how it is calculated? Seeing data, etc. Resources used gives a limited view and is not very c...
0 replies
07.04.2025, 11:14
We use the Add comment to process action According to the settings, the author of the comment is the Order Client The comment must include the ...
Error in text translation of process amount in document
Good afternoon. In the documents, the variable {ordersumcurrency_EUR_en} spells the number "2" with a typo - "twp". Please correct it.
Subprocesses
Good day! Product subprocesses in orders are no longer created Have there been any updates to the box or what could be the problem?
VIDEO disappears when updating images
Hello! Is there any solution if the images have an iframe video added to the product card? When updating the product images, the added video disapp...
API1
Please return the description of API1 methods, because it implements what was not done in API2
Business process fields
where to look for business process fields to load them via API2 via /api/v2/workflow/get/ "Getting a list of business processes"? where can I find ...
Copyright © OneBox 2025
