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17 replies
WhatsApp integration
We set up the integration, messages from Onebox are sent, but if the client writes to WhatsApp for a valid order, messages are not loaded in CRM. h...
3 answer
CEO, owwa.com.ua
15.01.2021, 15:19
Refinement, search by
Good afternoon, we have a posting BP in which we add a file received from suppliers with prices and quantity of goods through the "Product Imp...
2 answer
difreight
15.01.2021, 15:11
Comment feed
Good day. In different processes, the block of comments is displayed differently, but the interface is fixed the same. Can you tell me how to enter...
Buying one license
Good afternoon. We are now at "Tariff-5" with 5 licenses. In fact, 5 people work for us, but a couple of times a week an evil accountant ...
7 replies
15.01.2021, 14:34
Call recording PBX Kyivstar
Good afternoon. According to the API from the Kyivstar virtual PBX, the conversation records are dragging on to OneBox already?
1 answer
Limit the number of characters in the contact field
The client's employees fill out the contact card https://crm.ohholding.com.ua/admin/shop/users/154859/ and enter a digital value in the TIN fie...
1 answer
Saving settings in the "Get receipt information" action does not work
I can not save the settings of the field "integration" in the action "Get receipt information" After saving, the field remains ...
How to distribute prepayments
How to distribute prepayments The client takes the goods (process) for 100 UAH Pay 200 UAH (Prepayment 100) for the next order, I will pay 400 UAH ...
9 replies
15.01.2021, 12:42
How to generate a unique lineup
http://optmaster.crm-onebox.com There is a system field "Model range" in the product card. We use it to unload varieties on the prom. Wha...
Pardon with prices in the order The discount is superimposed on the customer's discount
Pardon with prices in the order The discount is superimposed on the customer's discount Order https://rovo.org.ua/admin/customorder/type/977151...