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Use the OneBox user forum to get the answer to any of your questions. More than 200 employees and partners answer your questions within OneBox community daily

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1 answer
24.11.2024, 10:41
Why does the process shipment separate the product??
https://askoart.1b.app/25301/ In this process, the product with the code 14095, a total of 36 pcs. Why in process operations, shipment split it i...
Removal of an employee
Congratulations! How can you remove an employee, if by chance he was assigned the status of a client and, accordingly, I do not see him in the empl...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
23.11.2024, 14:27
OneBox CRM blog: Practical tips and cases for your business
CRM blog: Practical tips and cases for your business https://icoloronebox.org.ua/resource/blog/ In our CRM blog, we share practical knowledge and...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
23.11.2024, 13:02
ERROR? It is not possible to select all types of fields for additional fields of process products
https://icoloronebox.crm-onebox.com/app/workflow/orderproductfield/ Very strangely, all types of additional process product fields that have been ...
4 answer
Адміністратор
22.11.2024, 21:42
Unable to log in with OneBox ID
Congratulations! Employees cannot log in using OneBox ID, even though he is in the system as an employee. Maybe there is a solution? sms arrives bu...
2 answer
22.11.2024, 17:36
I can't log into the app. An error occurs
Congratulations! I can't log into the app. Can you help?
2 answer
22.11.2024, 15:43
Product import not working
Guys, please help. Today the whole day data on products is not imported. Although the files are not large.
2 answer
Адміністратор
22.11.2024, 14:02
The image is too large
Congratulations! There was no such problem before, but now we see it. We checked the storage on the server side, everything is ok, only 73%. Any id...
6 replies
22.11.2024, 13:57
All events have disappeared
All telephony events have disappeared, there are calls in telephony, but there are none in processes, and there are no "events" in the application ...
12 replies
Does not have access to the system
Good day Unable to access https://agency.crm-onebox.com/cc/ The hosting was contacted, there are no problems from their side.