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2 answer
CEO, owwa.com.ua
05.10.2022, 18:54
OS, we can’t return, pardon for a lot of balance in the warehouse
Good day, Process: https://owwa.crm-onebox.com/265446/ When you go to the stage Return is accepted є dіya return to the goods, yak give a pardon in...
5 replies
24.08.2022, 15:11
Box did not see the status "Return to the return address: Upon written refusal of the addressee"
- Stage https://rivcont.info/admin/shop/workflowstatus/3920/action/new/ - The action "Move the process to a stage if the status of the Ukrposh...
1 answer
03.08.2022, 14:46
Items missing after return
Order https://crm.dobavki.ua/566122/ The goods have been sold (decommissioned from the warehouse), there is a warehouse sale operation Then transfe...
5 replies
The system started to work slowly
Here are the stats http://116.202.103.254/admin/shop/statistic/ Everything seems to be ok in terms of indicators, but it happens that it takes a su...
3 answer
07.05.2022, 11:42
Sender number not pulling up
Hello. In the new mail account and in the integration settings, the same sender number is specified, but when creating a ttn, the number is not pul...
2 answer
CEO, owwa.com.ua
31.01.2022, 14:09
The action "Return the contents of the process .." under the user does not work
Good afternoon, The "Return process contents to the warehouse" action does not work under a user with the Warehouse rights group. We assi...
10 replies
CEO, owwa.com.ua
08.01.2022, 15:16
Return receipt for selected products in Checkbox integration
Good afternoon, now when creating a return check, all products of the process are taken into account, that is, everything that is in the process is...
6 replies
07.12.2021, 08:13
How to search for a record by one of the attributes?
I want to search by last name, first name or email. And in case of absence, create this contact via API. Didn't find how to search. Can you help.
1 answer
16.11.2021, 14:38
Give an answer on the ticket - the problem is urgent, the check is not fiscalized
Ticket - https://crm-onebox.com/en/support/cashier_and_software_ppo/11873-problema-s-fisk...
2 answer
28.10.2021, 17:22
OS - Improvements - Working with events
1. Sometimes employees automatically open not the event itself, but the contact card, because it is customary to simply click on the line next to t...

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