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List of related questions and answers «User and Access Management»

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Please increase the limit on login attempts.
Please increase the login attempt limit. CRM: crm.sportmarket.ua user: callcenter
some employees cannot log in to CRM from the morning of January 30, 2025
Good afternoon. Since this morning, some employees cannot log in to the system (via login/password). It says "incorrect combination". Some people f...
7 replies
30.01.2025, 09:36
I can't log in
I can't log into the system on my PC, login and password don't work, password recovery is also not working - when I enter the code, the page just r...
1 answer
15.01.2025, 10:39
You have reached the maximum number of sessions in your OneBox license: 0 on MVP
Good afternoon, there was a problem, we have 10 licenses for the MVP version, only 6 were used I can't get into the box at the moment, can anyone h...
1 answer
17.12.2024, 09:20
There is no possibility to add a new user to an already paid period.
Hello, why doesn't the SRM provide the ability to add a user to a tariff with payment for users after the next month has been paid for? So I paid o...
4 answer
CEO, owwa.com.ua
09.12.2024, 17:51
The user has lost access to the document templates, before everything worked in the rights, nothing was changed and there is access everywhere
User: https://owwa.crm-onebox.com/app/contact/71761/ Access rights: https://owwa.crm-onebox.com/app/document/?aclgroupid=11&setAclMode=1 Templa...
4 answer
Адміністратор
06.12.2024, 01:51
BAG - retention of an employee
Congratulations! Is it a bug or something I don't understand. There is an employee bazamolliua.1b.app/app/employer/22061/permissions/ When you ed...
Removal of an employee
Congratulations! How can you remove an employee, if by chance he was assigned the status of a client and, accordingly, I do not see him in the empl...
4 answer
Адміністратор
22.11.2024, 21:42
Unable to log in with OneBox ID
Congratulations! Employees cannot log in using OneBox ID, even though he is in the system as an employee. Maybe there is a solution? sms arrives bu...
1 answer
Some operations do not work - the rights have disappeared
This morning, the employees lost the ability to create a TTN for the NP (an error that access is limited), the goods are also not uploaded to Recei...